For the second year in a row, Roy Robinson RV Center in Marysville was named one of RV Business magazine's Top 50 RV Dealers in North America.
"We are very honored to be one of only two dealers from the state of Washington to be selected for this award," said Gordon Bjorg, owner and president of Roy Robinson. "In addition, winning the award two years in a row is particularly gratifying, especially considering the increased level of competition."
Canadian dealers were included in the competition for the first time this year.
"What really makes this story amazing is that, even with the headwinds of 2009, we received about 40 percent more applicants than in 2008," said RV Business publisher Sherman Goldenberg. "The competition was a lot tougher this year, which tells us that those who applied, and especially those who were selected by the judges, are truly exceptional. You know they have to be doing something right to not only withstand the down economy, but to exemplify best business practices at the same time."
Dealers nominated by U.S. and Canadian manufacturers were invited to apply for the Top 50 program. After the applications were collected, a panel of independent industry judges convened to review the applications and select the Top 50. Selection criteria did not include sales figures, but instead focused on customer service and satisfaction, employee training and education, and sound planning and initiatives.
The 50 finalists collectively generated approximately $1.6 billion in sales last year and have received hundreds of awards from manufacturers and their local communities.